Terms of service
ANGELA MONACO FINE JEWELRY— JEWELRY WARRANTY AND REPAIRS
Angela Monaco Jewelry will repair any manufacturing fault at no cost within 1 year of the purchase date. It is your responsibility to ship and fully insure your jewelry to Angela Monaco
Manufacturing faults do not include:
- Wear and tear, including misshapen and dented rings
- Damage from negligence and improper care
- Work undertaken by other jewellers, including re-sizing
- Chipped, cracked or broken stones
- Broken chains
- Broken claws/prongs
We are happy to repair any damaged Angela Monaco Jewelry pieces for a service fee. If you would like any of the above repairs made, we will assess the damage once we have the piece in hand, and will let you know the cost before proceeding. Any item that was purchased outside of the 1 year warranty period will be charged for repair/replacement and insured shipping. Please email us at orders@angelamonacojewelry.com with:
- Contact details
- Description and photographs of the fault or damage
- Proof of purchase
We will then let you know the shipping procedure for your item.
RESIZING
We recommend you have your finger sized professionally before you purchase a ring - either at our shop or by a local jeweler in your area. We work with US standard sizing but can help with conversions. However, a ring resizing service is available with a fee and a shipping cost to the customer. Please contact us with the purchase details, current size and what size you require and we will get back to you with a quote and timeline.
PAYMENT OPTIONS
We accept Visa, Visa Debit, MasterCard, MasterCard debit, Paypal and Angela Monaco Jewelry online gift cards.
BESPOKE
We work closely with our clients to create personalized interpretations of our designs. Please email us at custom@angelamonacojewelry.com to discuss your options.
GIFT CARDS
Angela Monaco jewelry gift cards can only be redeemed on www.angelamonacojewelry.com or at our brick and mortar shop Ritual Shoppe in Philadelphia and are valid for 12 months from the date of purchase. Gift Cards not used within 12 months are forfeited and become void. To redeem the Gift Card enter the code during checkout in the field 'Gift Voucher'. If you would like to check the remaining amount on the Gift Card email orders@angelamonacojewelry.com with the subject line 'GIFT CARD REDEMPTION' and provide the Gift Card code.
DISCLAIMER
All stones shown on our website are natural diamonds and gemstones. We cannot guarantee that the color you see matches the item's color, as the display of color depends, in part, upon the type of computer monitor used to observe the image.
SUSTAINABLE PRACTICES
All diamonds and gemstones are conflict-free and ethically sourced. We work with established diamond and gemstone dealers who are all members of AGTA and are GIA-approved. Angela Monaco Jewelry uses environmentally responsible procedures to source all of its materials. Angela Monaco's suppliers are all in compliance with the United Nations resolutions with ethically sourced, conflict and devastation-free precious stones and diamonds. Each piece of Angela Monaco Jewelry is handmade by skilled craftsmen in Philadelphia. Angela Monaco Jewelry supports fair trade and strict labor and safety practices for all of its partnerships.