Frequently Asked Questions
Ordering & Shipping
Do you ship Internationally?
Yes! We ship anywhere in the world. Please leave ample ordering time if you are trying to meet a deadline. Shipping is calculated for each country in drop down menu of shipping options.
May I pick up my order in store?
Yes! Pick “in-store-pick-up” from the drop down menu for shipping. Everything is gift wrapped and ready to go.
What are your shipping costs?
Free Shipping in USA! There is a $50.00 flat rate for International orders.
How long will it take to receive my order?
Regular production times for made-to-order jewelry are between 3-4 weeks. However, expedited production can be completed in 2-3 weeks upon request. Please email firstname.lastname@example.org if you have a specific delivery request. There is also a lot of jewelry that is in stock. View Here.
Made To Order
All jewelry is made to order due to each piece needing to be slightly manipulated to fit your size, metal preference, and gemstone.
Every piece of Angela Monaco Jewelry will always come beautifully gift wrapped in our sustainable packaging and ready for gift giving upon delivery. Engagement and Wedding designs come in a branded Velvet box ready to pop the question!
All made to order jewelry, and custom pieces are Final Sale, and not eligible for returns or refunds. We can make adjustments to sizes or plating if necessary.
Jewelry Care & Custom Work
How do I properly care for my jewelry?
Jewelry finishes will last longer if they are taken off when you wash your hands or take a shower. To gently clean gemstones use a mild soap and soft toothbrush. This does wonders for a dirty gemstone. Commercial jewelry cleaners work well with soft polishing cloths. If you prefer for us to clean your pieces we are happy to do that. Also any local jeweler would polish and clean for a very small fee.
How do I figure out my ring size?
We are happy to size you in person at our Philadelphia retail location called Ritual Shoppe. We also have ring sizers on our website that you can purchase with free shipping! Or if you live outside the area go to any jeweler and ask them to size you. It’s good idea to get a few different fingers sized so you know for future stacking options. You can also use this ring size guide here. findmyringsize.com/
If I buy a ring and it doesn’t fit what do I do?
We can resize most ring designs for you. Make sure to find out exact ring size for other open ended designs. Ring sizing is in-between $35-$100 depending on what metal and how far in size you have to jump up or down. Email us with your order number and we can give you a quote: email@example.com
Can you make sizes not listed on your website?
Of Course!!! We can make any size. It’s just hard to list every single increment. If you need a specific size just purchase one of the sizes closest to yours and put a note when ordering specifying a special size request. You can also email us firstname.lastname@example.org